Privacy Policy

Introduction

Welcome to Namaste Fintax! Your privacy is our top priority, and we are committed to safeguarding your personal, financial, and professional information. This privacy policy outlines how we collect, use, protect, and manage your data when you visit www.namastefintax.com or use our services. By accessing our website or services, you agree to the practices described in this policy.

Our Commitment to You

At Namaste Fintax, we believe that your data belongs to you. We aim to offer secure, seamless, and transparent control over your personal and financial information. Your trust is the foundation of our service, and we are committed to upholding the highest standards of privacy and security.

Information We Collect

To facilitate smooth interaction and deliver personalized services, we may collect the following types of data:

Personal Information

Information you voluntarily provide when signing up or interacting with us:

• Full Name
• Email Address
• Phone Number
• Membership Number (for registered professionals or users)
• GST Identification Number (GSTIN)
• PAN or Aadhaar (where applicable for verification)

Usage Information

To register users and Chartered Accountants (CAs) and provide seamless access to services on Namaste Fintax which automatically collected data to optimize user experience:

• Device type and browser details
• IP address
• Page visit patterns and duration
• Interactions within the platform

Purpose of Data Collection

We collect the above information to:

• Register and authenticate Chartered Accountants and users
• Facilitate secure interaction and document exchange between professionals and clients
• Ensure compliance with applicable legal and taxation frameworks
• Provide updates, notifications, and alerts related to financial services
• Improve and personalize the functionality and performance of our platform

Your Privacy Rights

As a user of Namaste Fintax, you have full control over your data. You are entitled to:

• Access Your Data: View or download any information stored on our platform
• Modify Information: Update or correct inaccurate or outdated information
• Delete Records: Permanently delete any stored data you no longer wish to retain
• Revoke Access: Manage or withdraw access rights granted to third-party professionals

To exercise these rights, please contact us at support@namastefintax.com.

How We Protect Your Data

Your security is our priority. We implement the following measures to ensure the confidentiality and integrity of your data:

• Encryption: Data is encrypted in transit and at rest using advanced protocols
• Secure Servers: Information is stored in robust, access-controlled cloud environments
• Role-Based Access: Only authorized personnel can access sensitive data
• Audits and Monitoring: We conduct regular audits and apply the latest security patches

Sharing Your Information

We share data only when necessary, and always under strict confidentiality controls:

• With Your Consent: When you allow sharing with a CA, tax consultant, or financial professional
• With Service Providers: Verified third-party vendors who support our platform operations
• Legal Obligations: In response to legal requests, court orders, or applicable regulations

We never sell or lease your personal or financial data to third parties.

Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance your browsing experience
• Retain your preferences for future visits
• Help analyze performance and user behavior

You can manage cookie settings through your browser preferences.

Loan Services (Pravardhan) – Data Usage & Disclosure:

Our app provides access to loan-related services only as a facilitator through our verified lending partner PRAVARDHAN (Jocata Financial Advisory & Technology Services Pvt Ltd). We do not collect, store, or process any loan application data. All data submitted for loan assessment is handled directly by the lender as per RBI norms.

Third-Party Links

Namaste Fintax may contain links to third-party websites or tools. We are not responsible for their privacy practices. Please review the privacy policies of those sites before interacting or submitting your information.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in law or our services. The latest version will always be available on www.namastefintax.com. We will notify you of material changes via email or on our website.

Contact Us

If you have questions, feedback, or concerns, please reach out to our Privacy Team:

Namaste Fintax Privacy Team
Email: support@namastefintax.com
Address: 1st Floor, Panchsheel, Infront of DIC, Tilak Road, Akola, Maharashtra, 444001

By using Namaste Fintax, you place your trust in us—and we promise to honour that trust by keeping your information private, secure, and fully in your control.